Zendesk is a customer service software company founded in 2007 that provides cloud-based help desk and customer support solutions. The company's platform includes ticketing systems, knowledge bases, live chat, and analytics tools that help businesses manage customer interactions across multiple channels. Zendesk went public in 2014 and grew to serve over 200,000 customers worldwide across various industries. The company expanded through acquisitions and product development, building a comprehensive customer experience platform. In 2022, Zendesk was acquired by a consortium of private equity firms for approximately $13.9 billion.
Zendesk has received investment from 11 venture capital firms.
Cloud-based customer service platform providing help desk software, ticketing systems, and customer support solutions.
Zendesk has received investment from CRV, CRV (Charles River Ventures), DCM Ventures, Frog Capital, G2 Venture Partners and 6 other investors. These venture capital firms and investors provide both capital and strategic support.
Zendesk has raised $200M in total funding, with their most recent round being a IPO. The company operates in the SaaS sector.
Zendesk was founded in 2007 and is headquartered in San Francisco, CA.
Zendesk operates in the SaaS sector. Cloud-based customer service platform providing help desk software, ticketing systems, and customer support solutions.